Digitalization
I had spent an hour in the bank with my dad, as he had to transfer some money. I could not resist the temptation and asked…
‘Dad, why don’t we activate your internet banking?’
‘Why would I want to do that?’ he asked…
‘Well so that you don’t need to spend hours here for something like a money transfer and then you can also do your shopping online!’
He asked, “If I do that, I won’t have to step out of the house?”
“Yes, yes”! I said. [read more]